California Privacy Notice
Last updated: September 25, 2026
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").
It also applies to individuals acting on behalf of a business, such as employees or owners of a solar company, since the CCPA's exemption for business-to-business personal information expired on January 1, 2023.
1. Notice at Collection
When you submit a form on this website, we collect the following:
- Categories collected: identifiers, professional or employment-related information, commercial information, internet activity and geolocation data, as listed in the table below.
- Purposes: to respond to your inquiry, to prepare an offer, for business-to-business sales communication about our services, and to operate and secure the website.
- Sale or sharing: we do not sell or share this personal information.
- Retention: we keep it for as long as needed to handle your request and any resulting business relationship, then delete it unless statutory retention periods apply. See Retention.
Full details are in our Privacy Policy.
2. Categories of personal information we collect
Through this website, we collect the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, work email address, phone number, IP address (through hosting server logs) | Yes |
| Professional or employment-related information | Company or business name | Yes |
| Commercial information | Service area, selected trial package, type of request | Yes |
| Internet or other electronic network activity | URL of the page on which you submitted a form, click identifiers and campaign parameters from the page address (for example gclid, msclkid, utm values), referring page, server log data | Yes |
| Geolocation data | Service area you enter; approximate location derived from your IP address in server logs | Yes |
| Inferences | None | No |
| Sensitive personal information | None | No |
3. Sources
We collect this personal information directly from you when you fill out a form, and automatically from your device through the server logs of our hosting provider. Purposes and recipients are described in the Privacy Policy.
4. "Sale" and "sharing" of personal information
We do not sell the personal information collected on this website, and we do not share it for cross-context behavioral advertising. We have not done so in the past 12 months. This website uses no advertising cookies.
To measure the performance of our ads, we may report to Google Ads or Microsoft Advertising that an ad click, identified only by its click identifier, led to an inquiry or customer relationship. We do not disclose your name, email address or phone number in this process, and we use it solely to measure our own advertising.
Because we do not sell or share personal information collected here, we do not offer a "Do Not Sell or Share My Personal Information" link. We honor Global Privacy Control (GPC) signals as an opt-out of sale and sharing for the browser or device transmitting the signal.
5. Your rights
As a California resident, you have the right to:
- Know and access: request the categories and specific pieces of personal information we have collected about you
- Delete: request deletion of your personal information, subject to legal exceptions
- Correct: request correction of inaccurate personal information
- Opt out of sale or sharing: direct us not to sell or share your personal information
- Limit use of sensitive personal information: where applicable
- Non-discrimination: we will not discriminate against you for exercising your rights
6. How to exercise your rights
Email info@betterbusiness.com with the subject line "CCPA Request".
We will verify your identity before fulfilling access, deletion or correction requests, typically by matching information you provide against our records. An authorized agent may submit a request on your behalf with signed permission.
We will respond to verifiable requests within 45 days. This period can be extended by an additional 45 days with notice to you.
7. Retention
We retain each category of personal information as described in the Retention section of our Privacy Policy: for as long as needed to handle your request and any resulting business relationship, then we delete it unless statutory retention periods require us to keep it longer.
8. Contact
For questions about this notice, email info@betterbusiness.com. Our company details are listed in our Imprint.